Submit a request
Check your existing requests
How Can We Help?
Didn't find what you were looking for?
Get in touch
Fill out a request form
What is TakeLessons?
What types of lessons can be found through TakeLessons?
How do I select the right teacher for me?
What scheduling and billing options are available with TakeLessons? (Service Plan)
What is my TakeLessons Account? (Student Account)
How do I activate my TakeLessons Student Account?
How do I contact my teacher?
How do I know when my teacher is available?
How do I provide feedback about my teacher? (Write a Review)
When should I consider upgrading my lessons to a longer lesson duration?
What is a Recurring Schedule or bill?
How do I reserve a Recurring Schedule with my teacher?
Your Lesson Credits
What is a lesson credit?
What happens to my lesson credit if my teacher is unavailable for my lesson?
How do I purchase additional lesson credits anytime?
Paying for Lessons
How do I turn Auto Pay On/Off?
How do I pay for lessons if I have Auto Pay turned off for my account? (Pay Online)
How can I adjust my monthly bill by cancelling or rescheduling lessons?
How do I reset my password?
How do I update my contact information?
How do I change my email notification settings?
Policies & Support
What is the Refund Policy?
What is the Rescheduling Policy?
What browsers does TakeLessons work best on?
What are the requirements for being listed as a TakeLessons service provider? (Apply as a Teacher)
How do I complete my TakeLessons profile setup?
How do I get the Background Checked badge on my profile?
How do I add, edit, or remove photos / videos on my profile?
How do I create a lesson schedule for my client?
What are the benefits of connecting with clients through TakeLessons free student accounts?
What happens when I 'Accept' a New Schedule (Recurring Schedule)?
How do I make changes to lessons on my calendar?
How do I know what lessons I have coming up?
Why are my Current and Forecasted Earnings different from my Paycheck?
When is my 1099 for 2013 being sent?
How much do I earn per lesson?
How do I invite my private clients to activate a TakeLessons account?
What email do my private clients receive when I click Send Welcome Email? (Invite to connect)
How do I send my clients a Student Questionnaire?
What should I do if I want my students to pay for lessons Monthly? (Switch to Monthly Reserve billing)
What happens to my client's billing plan when I add a Recurring Schedule?
How do I customize the welcome email I send to my private clients?
How do I add or edit the services / subjects I offer?
What actions can I take from my Dashboard?
How do I sync my lesson schedule to Google Calendar? (Subscribe)
Policies & Support
TakeLessons Teacher & Student Guidelines
Are these policies applicable to all teachers?
As a former Betterfly teacher, what is TakeLessons?
Why did TakeLessons acquire Betterfly?
What is happening to Betterfly and my Betterfly profile?