If you are taking a short break from lessons you can easily cancel multiple lessons directly from the Schedule page in your online student account. If you are on our Recurring Lesson Schedule you will only be charged for upcoming lessons that are scheduled (you will not be charged if they have been canceled).
STEP 1 From your Schedule, locate the lesson you want to cancel and click the gear icon. Click Cancel to cancel your lesson.
STEP 2 We also recommend writing a quick comment to your teacher with your reason for cancelling the lesson
Note: If the gear icon is not showing up on your lesson, it means it's too late to cancel or reschedule that lesson through your account. The gear icon becomes unavailable starting at 24 hours prior to your lesson. If your lesson is less than 24 hours away, please contact your teacher directly to make arrangements for that specific lesson.
A Note About Extended Breaks
If you plan on missing more than a full month of lessons our Student Support team will be happy to assist you as we want to be courteous to your instructor's time.