Reporting suspicious messages from your web account
If a message seems suspicious, or is not about private one-on-one lessons:
- Log in to your teacher account in the web, and click on the Inbox tab
- Select the message you would like to mark as suspicious
- Click the Three Dots in the top right-hand corner
- Click Mark As Suspicious
- If the message is spam, unrelated to a student booking lessons with you, or just plain offensive, click Report This Message, and TakeLessons will close the inquiry from the student. You won’t have to answer any more questions from that person.
Report the message from the TakeLessons App for iPad and iPhone
If you receive a message that seems suspicious or is not about private one-on-one lessons:
- Open the Inquiry from the messages center in your partner app.
- Click the flag icon in the lower right corner of the inquiry.
- You’ll be asked to confirm that the message is spam, unrelated to a student booking lessons with you, or just plain offensive. If so, tap flag this message, and TakeLessons will close the inquiry from the student. You won’t have to answer any more questions from that person.
- A pop-up will confirm the message has been successfully marked as spam.
Keep your account safe
Use your best judgment when answering questions from students. Unfortunately, the internet has lots of scammers who would love to get a hold of your personal information, and that’s something we work very hard to prevent. If you think a question is suspicious in any way, report it. We’ll take it from there.
If someone is trying to get you to work with them off the TakeLessons platform or offering you other services. You should decline conducting any business with them, and we ask that you report it to us right away. Remember: when you report a message as spam using the above methods, you won’t need to reply to the question, and your profile won’t be paused if you don’t reply.