How do I report messages that are offensive, or seem like spam?

Report it to us from your email

If a message that seems suspicious, or is not about private one-on-one lessons:

  • Scroll to the bottom of the email
  • Click: If this message looks suspicious, CLICK HERE.

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  • You’ll be asked to confirm that the message is spam, unrelated to a student booking lessons with you, or just plain offensive. If so, click Report this message, and TakeLessons will close the inquiry from the student. You won’t have to answer any more questions from that person.

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Tip: Please do not mark the message as spam through your inbox or your email provider (ie: gmail or hotmail) as this will block other student questions from getting to you!

 

Report the message from the TakeLessons iOS app for Partners

If you receive a message that seems suspicious, or is not about private one-on-one lessons:

  • Open the Inquiry from the messages center in your partner app.

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  • Click the flag icon in the lower right corner of the inquiry.

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  • You’ll be asked to confirm that the message is spam, unrelated to a student booking lessons with you, or just plain offensive. If so, tap flag this message, and TakeLessons will close the inquiry from the student. You won’t have to answer any more questions from that person.

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  • A pop-up will confirm the message has been successfully marked as spam.

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Keep your account safe

Use your best judgment when answering questions from students. Unfortunately, the internet has lots of scammers who would love to get a hold of your personal information, and that’s something we work very hard to prevent. If you think a question is suspicious in any way, report it. We’ll take it from there.

If someone is trying to get you to work with them off the TakeLessons platform or offering you other services. You should decline conducting any business with them, and we ask that you report it to us right away. Remember: when you report a message as spam using the above methods, you won’t need to reply to the question, and your profile won’t be paused if you don’t reply.

 

Learn More

How do I know if a message I received is legitimate vs. a scam?

How do I politely turn down a request from a potential student?

What happens if I don't respond to a potential student inquiry?

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