- Make sure your webcam is enabled in your browser. (Learn how)
- Using an external (USB) webcam? Make sure it is selected in your browser. (Learn how)
- PC & Mac: Make sure no other programs are using your webcam; close any other programs that may be using your webcam.
- Confirm Chrome has permission to access your camera and microphone. (Learn how)
- Windows PC: Update the driver for your camera. Links to support pages below:
- iOS or Android: Make sure no other apps (like “Camera”) are using your camera.
Still having trouble? Contact Student Support.
Instantly diagnose tech issues here: